Phone and fax to 070059 numbers in the UK

WHY HAS THIS PAGE BEEN CHANGED?

This current page is now shorter and designed to be clearer. I taken the opportunity to correct or or two errors of fact which I had previously made; these errors did not effect our calling policy to these numbers.

If I telephone a customer in the USA (for example) from my BT line using
  * our international service, I pay under 3p per minute
  * a BT service, I pay about 5p to 20p per minute
  * an 070059 number, I pay 35p per minute.
  * an 070401 number, I pay 50p per minute.

If I call a UK number from my BT line using
  * its geographic number, I pay between 1.5 and 8p per minute
  * via an 070059 number, I pay 35p per minute.
  * via the 070401 number, I pay 50p per minute.

You can register one of these numbers at no cost to yourself and ask people to call you on it, and the calls will be put through to you. The intent is that they are "personal numbers" that you can divert from one phone to another, but many callers are unaware of how much it costs to call them and unless you're going to pre-alert people when you hand out your number, you're likely to have some very upset contacts.

Part of my remit is to set the policy for handling sales calls at Well House Consultants. We will not usually comply with emailed requests to call people on 070 numbers, nor to fax large amounts of information to them - rather we will respond by email, or ask for our contact to give us a geographic number through which we can get in touch.
It wasn't easy to find out what making a call to these numbers will cost. The following links are to pages that list BT price bands for 070 and 09 numbers, and also give current pricing for each band.

Link to 070 charge rate codes Link to 09 charge rate codes Link to charge rates code to price table

See also Business practise

2997
Business Practice
  [3755] Cruising on the Mersey Ferry? - (2012-06-07)
  [3750] Matching opening hours to when customers can come in and buy - (2012-06-04)
  [3665] Will will smile? - (2012-03-22)
  [3613] Keeping Business Local. But is that realistic? - (2012-02-13)
  [3506] Cold call contacts - preference services and turning off spam sales approaches - (2011-11-03)
  [3333] Honesty and a friendly welcome goes a long way - (2011-06-25)
  [3157] A new monopoly on the ferry to Northern Ireland - (2011-02-04)
  [3073] Customer Service - the boundary - (2010-11-27)
  [2966] Cheap Country Hotel in Melksham, Wiltshire? - (2010-09-21)
  [2936] The service that customers should receive - (2010-08-27)
  [2821] Chancellor George Osborne inspires Perl Program - (2010-06-22)
  [2788] Cost of Sales - (2010-06-01)
  [2598] An excuse for making a sales call - (2010-01-26)
  [2465] Melksham Town - asleep or awake? - (2009-10-21)
  [2331] Certification Revisted - Lua - (2009-08-09)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2190] How you are (re)presented at an exhibition - (2009-05-19)
  [2187] Are we IITT (Institute of IT Training) members? - (2009-05-17)
  [2161] Get it right ... if it goes wrong, it takes so much effort to sort out! - (2009-05-08)
  [2126] Weeding out old phone numbers - (2009-04-11)
  [2122] Commission Creep - (2009-04-08)
  [2044] Please Trouble me - (2009-02-16)
  [1913] Alastair Darling helps make paperwork and confusion - (2008-11-30)
  [1855] Volunteer v Employee - a skewed balance? (FSB) - (2008-10-25)
  [1713] Ways to accept credit cards - or not! - (2008-07-19)
  [1626] Early May - a short chance to regroup and improve - (2008-05-01)
  [1485] Copyright and theft of images, bandwidth and members. - (2007-12-26)
  [1453] What makes our courses special? - (2007-12-02)
  [1394] Business to Business Networking - North and West Wilts / Melksham - (2007-10-17)
  [1373] New Month, New Quarter, New Laws - (2007-10-01)
  [1342] Google, wwmdirectory, Freshwater, ATP - new scam? - (2007-09-09)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1263] 0800 043 8225 - a new phone number for Well House - (2007-07-10)
  [1260] An inspirational business talk from one of our prospective MPs - (2007-07-06)
  [1243] Heavy duty hole punch - (2007-06-24)
  [1165] Extended Credit request - train in June and be paid in September - (2007-04-27)
  [1157] Speed Networking - a great evening and how we arranged it - (2007-04-21)
  [1133] B-2-B Networking, 20th April. Useful for YOUR business? - (2007-04-03)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1057] Selling by phone and Skype - our policy - (2007-01-30)
  [906] A commitment we won't be making - (2006-10-27)
  [883] Age discrimination law - (2006-10-01)
  [869] UNABLE TO ATTEND - (2006-09-16)
  [849] Staff Meeting - (2006-08-30)
  [808] Sales call - (2006-07-19)
  [766] Discounts and approved supplier lists - (2006-06-17)
  [664] Ruby course - oops - it's not happening - (2006-04-01)
  [652] Morning Post - (2006-03-20)
  [626] Not just a pretty face to answer the phone. - (2006-02-26)
  [536] Cancellations and penalties - (2005-12-21)
  [491] Being atypical is typical - (2005-11-10)
  [487] On line course booking - credit card protection - (2005-11-06)
  [467] Tell them three times - (2005-10-17)
  [457] Do the work and take the risk - a PHP contract to avoid - (2005-10-06)
  [438] Fair system for travel and accommodation expenses - (2005-09-07)
  [399] simplicity hides real size - (2005-07-31)
  [321] Sales - the alternative close - (2005-05-23)
  [297] A reminder that the customer is King - (2005-05-01)
  [226] Growing our systems - (2005-02-24)
  [217] Use of time - (2005-02-16)
  [211] Look after your staff and they'll look after you. AOL. - (2005-02-12)
  [200] Tips for the top - (2005-02-03)
  [188] Pink elephant and appreciation - (2005-01-24)
  [180] Skunk works - (2005-01-17)
  [157] Automatic service upgrades - (2004-12-19)
  [137] Certification schemes - (2004-12-02)
  [129] Trawling our site to prevent student copying - (2004-11-24)
  [125] Staff theft - (2004-11-21)
  [121] Fair and Simple - (2004-11-17)
  [108] A typical morning - (2004-11-03)
  [95] Five red flags - (2004-10-21)
  [88] Getting the right level of trainer - (2004-10-14)
  [77] Telephone systems - (2004-10-07)
  [68] Get the strategy worked out and the tactics just fall into place. - (2004-09-30)
  [27] Sales technique - (2004-08-25)
  [15] 90 to 10 or 80 to 20 rule - (2004-08-15)
20b5
Pettifog
  [3900] The Xxxxx Guest House in Xxxxxxxxxxx - my stay reviewed - (2012-10-20)
  [3835] The Information age - not yet truly with us? - (2012-08-12)
  [3749] Removal of water safety equipment, and how to use a lifesaver ring - (2012-06-04)
  [3302] Are you a half full or half empty person? - (2011-05-25)
  [3084] Can you trust the big brand names? - (2010-12-12)
  [3030] Liquorice allsorts and Dolly Mixtures - (2010-11-05)
  [3013] Audio equipment - (2010-10-24)
  [2944] What others cannot do in 10 months takes Virgin 10 minutes - (2010-09-03)
  [2937] The cat in the dustbin - (2010-08-27)
  [2788] Cost of Sales - (2010-06-01)
  [2761] A small business, facing a big government questionnaire - (2010-05-12)
  [2625] Both feet on the same pavement - (2010-02-05)
  [2193] Excellent product, excruciating customer service. 3 Mobile Broadband - (2009-05-21)
  [2122] Commission Creep - (2009-04-08)
  [1972] Pettifog and forum boards away from public view - (2009-01-03)
  [1862] Remember your units - (2008-10-31)
  [1839] Job application - (2008-10-13)
  [1783] Think before you send - (2008-09-02)
  [1741] Age Concern - (2008-08-07)
  [1349] Cash is not an acceptable way of paying - (2007-09-13)
  [1337] A series of tyre damages - (2007-09-08)
  [1170] Smoking, or no? The law insists we spell out the obvious - (2007-05-01)
  [826] Fighting illegal net use by imposing download limits - (2006-08-09)
  [815] Time trickles like water through a sieve - (2006-07-27)
  [791] Strange housewarming - (2006-07-03)
  [783] Good follow up ... my thanks - (2006-06-28)
  [638] A pile of sand? Where do we stand? - (2006-03-08)
  [600] It costs nothing to say THANK YOU - (2006-02-11)
  [562] Smoke and mirrors - (2006-01-12)
  [519] New Road - (2005-12-06)
  [478] Watch what you wear - (2005-10-26)
  [471] And it gets even better - (2005-10-21)
  [439] You cant - (2005-09-08)
  [323] 1 in 48 steel - (2005-05-24)
  [90] Rude old people - (2004-10-16)
  [87] Too sittings - (2004-10-13)
  [52] International awareness - (2004-09-17)

Solutions centre home page

You'll find shorter technical items at The Horse's Mouth and delegate's questions answered at the Opentalk forum.

At Well House Consultants, we provide training courses on subjects such as Ruby, Lua, Perl, Python, Linux, C, C++, Tcl/Tk, Tomcat, PHP and MySQL. We're asked (and answer) many questions, and answers to those which are of general interest are published in this area of our site.