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Comment by Graham (published 2005-04-11) Suggested link. Should we use a geographic number, or a special number such as one that starts 0845 (locall) or 0870 (national rate) in our publicity / to get customers to call us? We've chosen to offer both the geographic number and the locall numbers to web site visitors from the UK so that they can select the rate that's best for them. We are NOT offering an 0870 number even though many businesses do so. Originally described as "National Rate" numbers with the intent that callers would pay the same as a long distance call within the UK, they're often more expensive to call now if you've got a BT discount package or if you're with another telephone company - accoring to the Daily Telegraph of yesterday, it costs an extra 36% on the BT OptionOne tarriff, for example. The other reason that we don't offer 0870 numbers is that they're like premium rate numbers in some ways - if you call them, part of the cost of your call is paid to the company you're calling. We have no wish to take part in a scheme where we would actually make money if have to put you on hold .... [#318] You can Add a comment or ranking or edit your own comments |
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