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Enthusiastic, but ....

I'm enthusiatic in my support for the TransWilts train services, but I'm not an enthusiast. And I'm not an expert on any aspects of the railways, but I have some expertise on aspects of how the railway runs. Such is the symantics of my ongoing pressures for an appropriate level of train service for the TransWilts line through Melksham.

It's an odd world, where a good question or a strong proposal that has no obvious holes in it elicits attention (perhaps limited just to being logged as a consultation input, but that's another day's story), but a proposal that's perceived as being from someone who's an expert outside the railway industry is deride with the word "amateur" applied.

And it's an odd world where enthusiasm for making good use of train travel is applauded, but taking an interest in which trains are used (even when it relates to timekeeping issues and comfort levels) has one put down as an 'anorak'.

In our training business, we listen our customers - not only do we encourage inputs at any time, but we then analyse and act on those inputs wherever it's appropriate to help us improve our product. With the train business, I get the impression that customer inputs are a necessary data flow to be received and analysed, but it doesn't go much further except in the case of extreme political pressure. Perhaps that's why our delegates agree with our "come as a student, leave as a friend" even after we've had our annual price review, yet companies such as First are getting bucketfuls of stick even before their January price rises have come into effect.
(written 2006-12-16)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
Z100 - Daily life
  [4222] Five lessons learned or re-learned on my travels - (2013-12-15)
  [3743] Sunday - no longer a day of rest - (2012-05-28)
  [3553] Changes to morning routines - (2011-12-16)
  [3463] Busy weekend of contrasts. - (2011-10-03)
  [3319] Moving on - a task for the hotel staff! - (2011-06-08)
  [3316] Twitter Phishing Trips ... and a great new alert service - (2011-06-04)
  [3125] The family is defunct. Long live the family. - (2011-01-09)
  [2868] A move towards the family - (2010-07-12)
  [2580] C course inspires new teaching examples - (2010-01-16)
  [2450] Family Gathering at 404, The Spa - (2009-10-11)
  [2401] Back Tomorrow - (2009-09-10)
  [2371] Quiet summer days? I think not! - (2009-08-22)
  [2264] Learning about others private lives - (2009-06-30)
  [2217] Enjoying the summer weather - (2009-06-04)
  [2164] Updating my public profile - Graham Ellis - (2009-05-09)
  [2159] A long day to guess where - (2009-05-06)
  [2141] Town Crier competiton - (2009-04-25)
  [2121] Out in the Vale of Pewsey - (2009-04-07)
  [2118] Spring Sprung - (2009-04-05)
  [2106] Learning to Twitter / what is Twitter? - (2009-03-28)
  [2105] Hire Car, from Atlanta Airport - (2009-03-27)
  [2090] Melksham to Georgia - (2009-03-19)
  [2068] Playing Catchup - (2009-03-06)
  [2064] East of Melksham Countryside - (2009-03-02)
  [2034] Through Snow and Flood to Linux and Tomcat - (2009-02-10)
  [2030] The final step to being British - (2009-02-07)
  [2027] Who sticks by you in the snow? - (2009-02-05)
  [2024] Carry on Training - in spite of the weather - (2009-02-03)
  [2008] The Month Ahead - What is happening in Melksham - (2009-01-25)
  [2000] 2000th article - Remember the background and basics - (2009-01-18)
  [1979] Looking forward, in Melksham, in 2009 - (2009-01-05)
  [1953] End of Training, 2008 - (2008-12-20)
  [1810] Middle aged subsidise young and old - (2008-09-26)
  [1643] A lack of technical content - (2008-05-16)
  [1429] Remembrance day - inside a church and inside the day - (2007-11-11)
  [1303] Heading Upstate New York - (2007-08-14)
  [1272] Behind closed doors? - (2007-07-22)
  [1189] Meet, greet and welcome - (2007-05-16)
  [1178] Ducking stool for Melksham? - (2007-05-06)
  [1151] Gordon Dodge, R.I.P. - (2007-04-16)
  [1138] The Holiday - unlikely romantic comedy? - (2007-04-08)
  [1100] Wondering where I have been - (2007-03-06)
  [1061] Take vehicles off the road - put all the passengers into one - (2007-02-01)
  [1057] Selling by phone and Skype - our policy - (2007-01-30)
  [1056] Another frantic posting! - (2007-01-30)
  [978] Wellhouse Manor, Hotel, Melksham - (2006-12-10)
  [921] French Exchange - (2006-11-11)
  [911] Letter Home - (2006-11-01)
  [908] And so to Inverness - (2006-10-29)
  [897] Too much for the National Trust - (2006-10-18)
  [882] Rocks, hard places, trains and funerals. - (2006-09-30)
  [843] To join an organisation? - (2006-08-23)
  [817] Working on Weekend in Wiltshire and others - (2006-07-29)
  [777] On Crosby sands - (2006-06-25)
  [752] Over zealous police activity? - (2006-06-09)
  [724] Helping mental health through diet, exercise and other lifestyle matters - (2006-05-18)
  [706] May day away - (2006-05-01)
  [698] Catch up weekend - (2006-04-24)
  [692] Healthier eating - (2006-04-20)
  [655] Can some food be TOO different? - (2006-03-23)
  [654] Making use of disabled facilities - (2006-03-22)
  [645] Lost Camel - (2006-03-14)
  [635] Odd one out. - (2006-03-06)
  [623] Behind every face is a person and a story - (2006-02-25)
  [613] Greetings from Dublin - (2006-02-20)
  [612] Coming or going? - (2006-02-18)
  [605] Design your day with a walk - (2006-02-13)
  [584] Loosing breath with Gerald - (2006-01-31)
  [580] What to do with milk - (2006-01-28)
  [516] Open source questions? Anyone can ask. - (2005-12-03)
  [474] Vintage Bus Day - (2005-10-23)
  [473] Looking different in town - (2005-10-22)
  [455] A Stengthening day - (2005-10-04)
  [446] Up early - (2005-09-16)
  [363] Greetings from Edinburgh - (2005-06-29)
  [330] An O level comes in handy - (2005-05-30)
  [307] Farming yesterday - (2005-05-10)
  [283] Natural or man-made? - (2005-04-18)
  [271] Different course every day - (2005-04-07)
  [238] Difficulties with a trolley - (2005-03-07)
  [232] Diverse activities - (2005-03-01)
  [228] Beard Justification - (2005-02-26)
  [206] Fox and Python - (2005-02-08)
  [149] Fish stocks - (2004-12-12)
  [110] Friday, busy week! - (2004-11-05)
  [26] Matching Cat - (2004-08-24)
  [20] Not two the same - (2004-08-20)
  [19] interesting products and subjects - (2004-08-19)


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Positioning with Cascading Style Sheets
Some other Articles
Setting your colour theme through PHP
Ruby's case - no break
Training on Cascading Style Sheets
Positioning with Cascading Style Sheets
Enthusiastic, but ....
Adding a member to a Hash in Ruby
Ruby - Totally Topical
Melksham Quiz
You should think you're first in a hotel room
Ruby v Perl - interpollating variables
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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