Hotel and training centre, Melksham, Wiltshire
High quality accommodation for course delegates, business travellers and the leisure visitor too.

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For 2023 (and 2024 ...) - we are now fully retired from IT training.
We have made many, many friends over 25 years of teaching about Python, Tcl, Perl, PHP, Lua, Java, C and C++ - and MySQL, Linux and Solaris/SunOS too. Our training notes are now very much out of date, but due to upward compatability most of our examples remain operational and even relevant ad you are welcome to make us if them "as seen" and at your own risk.

Lisa and I (Graham) now live in what was our training centre in Melksham - happy to meet with former delegates here - but do check ahead before coming round. We are far from inactive - rather, enjoying the times that we are retired but still healthy enough in mind and body to be active!

I am also active in many other area and still look after a lot of web sites - you can find an index ((here))
Drive time

As I drove from Melksham to Leek this morning, I was catching up on thoughts and ideas and news - one ear to the radio, two eyes on the road, and a mind flitting from C programming - next week's course - to the case I'll be composing for "The Melksham Train" for Tom Harris, the new Transport Minister, and to the hotel that we open on Sunday.

Do you consider driving to be a waste of time? Actually, I don't; I consider it to be valuable thought time. The tragedy of it is that so many of the thoughts get lost and forgotten as I've never found it practical to record them. Mind - a piece of paper that can be used in a layby is always to hand. Sometimes to record my own thoughts and sometimes to note what's triggered by a radio broadcast. Travel-by-train and travel-by-bus time is SO much more useful ... there isn't such a problem with note taking!

On the radio this morning, the editor of the Good Hotel Guide (who's name I forgot by the time a layby came up) and Michael Winner, who's name I did remember, were talking about rip-off England and how hoteliers were profiteering on certain services. "Wifi and Weddings".

The "Wifi" ripoff involves charging up to 5 pounds an hour / 20 pounds a day for wireless internet access, when it only costs the hotel a tiny, tiny fraction of that. The "Wedding" ripoff is letting most of the hotel, including the restaurant and all the day facilities, to a big group ... and then letting your few remaining rooms, at their usually full price, to other guests who are then unable to enjoy your fine restaurant.

Michael and Adam Rafael (ah - I've remembered) were slagging off hotel keepers as being profiteering and not caring about their customers, on the basis that customers are transient and there will be plenty more. I have to say I feel rather smug and share their moral high ground; we open Well House Manor this coming weekend, and already have free, limitless Wifi provided. And a decision, taken long ago, that if any conference or party books over half of the facilities and hotel, the remaining rooms won't be let at that time.
(written 2006-10-02)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M400 - Well House Manor - The Hospitality Business
  [774] Bed and Breakfast, or Hotel? - (2006-06-22)
  [922] Staying at your own hotel - (2006-11-12)
  [988] You should think you're first in a hotel room - (2006-12-15)
  [1002] Meet the neighbours - (2006-12-20)
  [1046] Bounce, bounce, bounce - (2007-01-20)
  [1048] Getting rid of people - hotel techniques - (2007-01-21)
  [1084] Writing terms and conditions for conferences and other events - (2007-02-17)
  [1108] Express service - (2007-03-14)
  [1122] Hotel - online feedback forms compared - (2007-03-30)
  [1161] A contrast in room rates and facilities - (2007-04-25)
  [1180] Conjugation - (2007-05-08)
  [1248] How NOT to oversell a hotel - (2007-06-27)
  [1284] An update on the West Wilts show ... - (2007-07-30)
  [1421] Castle Lodge Hotel, Ely, Cambridgeshire - (2007-11-04)
  [1422] Wiltshire - speaker / after dinner talker offer - (2007-11-05)
  [1445] Looking after you Christmas Customer Crowds - (2007-11-26)
  [1548] Hotelympia - show report - the lighter side - (2008-02-21)
  [1622] An extra step - victory from defeat - (2008-04-25)
  [1792] All the pieces fall into place - hotel and courses - (2008-09-10)
  [1877] Guests doing a bunk? - (2008-11-09)
  [2007] Launch of Melksham Food and Drink Festival - (2009-01-24)
  [2283] Everyone is in the customer relations business - (2009-07-12)
  [2303] Turning potential customers away - (2009-07-24)
  [2593] Food and drink launch - (2010-01-21)
  [2724] Escapee Grandparents welcome - Henfield and Melksham - (2010-04-15)
  [2879] Night Porter and reception - 24 hours a day? - (2010-07-20)
  [2936] The service that customers should receive - (2010-08-27)
  [3147] Hotel star ratings - towards a better system of review - (2011-01-25)
  [3164] Brown - or Mrs Sally Brown, accountant from Whitstable? - (2011-02-10)
  [3309] Tipping Policy - Well House Manor - (2011-05-29)
  [3660] A Pivotal Incident - learning how to welcome your guests - (2012-03-18)
  [3743] Sunday - no longer a day of rest - (2012-05-28)
  [3832] A busy day at Well House Manor - so come in and make it even busier! - (2012-08-10)
  [3838] Guest review - Well House Manor, Melksham - (2012-08-14)
  [3909] Every Customer Counts - (2012-11-01)
  [3988] Three cheers for the staff at Well House Manor - (2013-01-24)
  [4033] Official Star ratings for hotels - still worth having? - (2013-03-07)
  [4051] On reading a new hotel review - (2013-03-24)
  [4202] Excellent Railfuture conference, but some setup lessons - (2013-11-03)
  [4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)
  [4321] Are administration / review charges on hotel guests acceptable? - (2014-11-20)
  [4521] Should we get an AA or Visit Wiltshire hotel assessment? - (2015-10-09)
  [4543] Saturday morning at Well House Manor - (2015-10-17)
  [4603] Happy New Year. Our customers are our ambassadors - (2016-01-01)
  [4613] Our best hotel customers help us ... to help them ... be our best customers. - (2016-01-04)

G600 - Well House Consultants - Well House Manor
  [525] Vision AND venture - (2005-12-12)
  [550] 2006 - Making business a pleasure - (2006-01-01)
  [555] Hotel novelties - (2006-01-05)
  [558] Converting between acres and hectares - (2006-01-08)
  [571] Well House Manor - (2006-01-21)
  [575] Eating for the single business traveller - (2006-01-24)
  [582] DWIM and AWWO - (2006-01-30)
  [594] Twice is a co-incidence and three times is a pattern - (2006-02-07)
  [598] Should we cruise around the world? - (2006-02-09)
  [615] Looking for leading not bleeding edge - (2006-02-21)
  [617] Easy, Free, Reliable internet access - (2006-02-22)
  [643] If it's Sunday, it must be Bedwyn - (2006-03-12)
  [667] Well House Manor goes ahead - (2006-04-03)
  [891] Well House Manor Hotel, Melksham, Wiltshire - (2006-10-10)
  [902] Brand new hotel and training centre, Melksham - (2006-10-22)
  [933] Course Joining package - updated - (2006-11-20)
  [963] George Hotel and Well House Manor, Melksham - (2006-12-04)
  [1059] Three sets of twins - (2007-01-31)
  [1072] Well House Manor in the Snow - (2007-02-09)
  [1211] A lot has happened in a year - (2007-05-31)
  [1332] Melksham Hotel - Five Star Kitchen! - (2007-09-04)
  [1388] Well House Manor - a year on - (2007-10-12)
  [1520] Terms and Conditions - Hotel, England - plain English - (2008-01-26)
  [1706] The Story of Well House Manor - (2008-07-12)
  [2565] Bright day, snowy day - (2010-01-06)
  [2962] Well House Manor - the history of the hotel - (2010-09-20)
  [3405] Where do businessmen stay in Melksham? - (2011-08-25)
  [3549] Well House Manor - perhaps the best hotel rooms in Melksham - (2011-12-10)
  [3702] Digital Champions think that Well House Manor is a champion venue! - (2012-04-20)
  [3800] Fancy a weekend away? Try Well House Manor in Melksham, Wiltshire - (2012-07-09)
  [3814] Returning guests - a sign of a good product. Cream teas and hotel rooms. - (2012-07-22)
  [3970] Comparing four VERY different places to stay - (2013-01-11)
  [4101] POETS day at Well House Manor - (2013-05-24)
  [4715] Well House Manor - Still five out of five! - (2016-10-30)


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Tuesday night is party night
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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