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Making use of disabled facilities

I've been training in the City (of London) today - so central that I was just a few yards from the base of The Monument to the great fire of 1666. For such venues, I don't even attempt to get my clients to provide a parking space; usually they have none available and it becomes a nightmare to unload and to park - the London taxi works well - a cheerful cabbie from a hotel (WITH parking) on the edge of the congestion zone and I end up on the pavement in front of the customer's office, all the stuff I need on my trolley, and raring to go.

"Thank goodness for disabled lifts" I thought to myself as I saw a flight of magnificent stairs up to one of those rotating doors, but with a slide slope up to a lift just around the corner. Up the slope I went, pressed the button by the lift gate and it popped open, and onto the platform I went. Pressed the "up" button.

Nothing.

Pressed the button again.

Nothing.

Tried to open the gate.

Locked behind me.

Ah. Right. Pressed the down button. Pressed the brightly coloured button with a picture of a bell on it.

Nothing

Hmm. Now - I COULD leave the trolley on the platform and climb over the gate. I could see if I've got a stick or something long enough to reach the release button I used to get onto the lift ...

I do make use of ramps, lifts, hotel rooms that are primarily provided for the disabled - they're a huge help, and why shouldn't a resource if it's otherwise not being employed be of such use? The hotel chain I use the most has even told me that their disabled rooms are usually the last to go, and is usually happy to provide one - although I do qualify my booking by telling them to move me if they need to.

Alas, the office block in the City doesn't take the same view. After a few minutes, a "jobsworth" appeared, told me how fortunate I was that he had spotted me on the security camera, and went off to get the release key. When I told him that most offices were very happy for me to use the disabled lift to get in, he told me that "we're not most offices", but he wasn't able to tell me how I could have known that ahead of time, on the pavement at the base of the steps. He was also at a loss to tell me how a person in a wheelchair would have faired any better - indeed such a seated person might have been stranded for much longer, hidden inconspicuously behind the waist-high gates on the platform.

I recall writing a "Horse's Mouth" a long time ago concerning the disabled ramps in Leeds and their lack of fitness for purpose. And I know they weren't unique. But I'm afraid that this Monument Street office takes the biscuit. Yet every cloud has a silver lining; as we plan Well House Manor, we're doing our best to provide good disabled access and avoid such pitfalls; I welcome the education that 10 minutes on the platform and the janitor's attitude has given me and promise to try to do better.
(written 2006-03-22, updated 2006-06-05)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M162 - Well House Manor - Disabled Facilities
  [876] Making pages clearer - easy Disability Discrimination Act Compliance - (2006-09-23)
  [252] A West End show - (2005-03-20)

Z100 - Daily life
  [4222] Five lessons learned or re-learned on my travels - (2013-12-15)
  [3743] Sunday - no longer a day of rest - (2012-05-28)
  [3553] Changes to morning routines - (2011-12-16)
  [3463] Busy weekend of contrasts. - (2011-10-03)
  [3319] Moving on - a task for the hotel staff! - (2011-06-08)
  [3316] Twitter Phishing Trips ... and a great new alert service - (2011-06-04)
  [3125] The family is defunct. Long live the family. - (2011-01-09)
  [2868] A move towards the family - (2010-07-12)
  [2580] C course inspires new teaching examples - (2010-01-16)
  [2450] Family Gathering at 404, The Spa - (2009-10-11)
  [2401] Back Tomorrow - (2009-09-10)
  [2371] Quiet summer days? I think not! - (2009-08-22)
  [2264] Learning about others private lives - (2009-06-30)
  [2217] Enjoying the summer weather - (2009-06-04)
  [2164] Updating my public profile - Graham Ellis - (2009-05-09)
  [2159] A long day to guess where - (2009-05-06)
  [2141] Town Crier competiton - (2009-04-25)
  [2121] Out in the Vale of Pewsey - (2009-04-07)
  [2118] Spring Sprung - (2009-04-05)
  [2106] Learning to Twitter / what is Twitter? - (2009-03-28)
  [2105] Hire Car, from Atlanta Airport - (2009-03-27)
  [2090] Melksham to Georgia - (2009-03-19)
  [2068] Playing Catchup - (2009-03-06)
  [2064] East of Melksham Countryside - (2009-03-02)
  [2034] Through Snow and Flood to Linux and Tomcat - (2009-02-10)
  [2030] The final step to being British - (2009-02-07)
  [2027] Who sticks by you in the snow? - (2009-02-05)
  [2024] Carry on Training - in spite of the weather - (2009-02-03)
  [2008] The Month Ahead - What is happening in Melksham - (2009-01-25)
  [2000] 2000th article - Remember the background and basics - (2009-01-18)
  [1979] Looking forward, in Melksham, in 2009 - (2009-01-05)
  [1953] End of Training, 2008 - (2008-12-20)
  [1810] Middle aged subsidise young and old - (2008-09-26)
  [1643] A lack of technical content - (2008-05-16)
  [1429] Remembrance day - inside a church and inside the day - (2007-11-11)
  [1303] Heading Upstate New York - (2007-08-14)
  [1272] Behind closed doors? - (2007-07-22)
  [1189] Meet, greet and welcome - (2007-05-16)
  [1178] Ducking stool for Melksham? - (2007-05-06)
  [1151] Gordon Dodge, R.I.P. - (2007-04-16)
  [1138] The Holiday - unlikely romantic comedy? - (2007-04-08)
  [1100] Wondering where I have been - (2007-03-06)
  [1061] Take vehicles off the road - put all the passengers into one - (2007-02-01)
  [1057] Selling by phone and Skype - our policy - (2007-01-30)
  [1056] Another frantic posting! - (2007-01-30)
  [992] Enthusiastic, but .... - (2006-12-16)
  [978] Wellhouse Manor, Hotel, Melksham - (2006-12-10)
  [921] French Exchange - (2006-11-11)
  [911] Letter Home - (2006-11-01)
  [908] And so to Inverness - (2006-10-29)
  [897] Too much for the National Trust - (2006-10-18)
  [882] Rocks, hard places, trains and funerals. - (2006-09-30)
  [843] To join an organisation? - (2006-08-23)
  [817] Working on Weekend in Wiltshire and others - (2006-07-29)
  [777] On Crosby sands - (2006-06-25)
  [752] Over zealous police activity? - (2006-06-09)
  [724] Helping mental health through diet, exercise and other lifestyle matters - (2006-05-18)
  [706] May day away - (2006-05-01)
  [698] Catch up weekend - (2006-04-24)
  [692] Healthier eating - (2006-04-20)
  [655] Can some food be TOO different? - (2006-03-23)
  [645] Lost Camel - (2006-03-14)
  [635] Odd one out. - (2006-03-06)
  [623] Behind every face is a person and a story - (2006-02-25)
  [613] Greetings from Dublin - (2006-02-20)
  [612] Coming or going? - (2006-02-18)
  [605] Design your day with a walk - (2006-02-13)
  [584] Loosing breath with Gerald - (2006-01-31)
  [580] What to do with milk - (2006-01-28)
  [516] Open source questions? Anyone can ask. - (2005-12-03)
  [474] Vintage Bus Day - (2005-10-23)
  [473] Looking different in town - (2005-10-22)
  [455] A Stengthening day - (2005-10-04)
  [446] Up early - (2005-09-16)
  [363] Greetings from Edinburgh - (2005-06-29)
  [330] An O level comes in handy - (2005-05-30)
  [307] Farming yesterday - (2005-05-10)
  [283] Natural or man-made? - (2005-04-18)
  [271] Different course every day - (2005-04-07)
  [238] Difficulties with a trolley - (2005-03-07)
  [232] Diverse activities - (2005-03-01)
  [228] Beard Justification - (2005-02-26)
  [206] Fox and Python - (2005-02-08)
  [149] Fish stocks - (2004-12-12)
  [110] Friday, busy week! - (2004-11-05)
  [26] Matching Cat - (2004-08-24)
  [20] Not two the same - (2004-08-20)
  [19] interesting products and subjects - (2004-08-19)


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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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