A company we can work with

A knock on the door at a quarter to five. Anything unusual in that? Well, a little, being it was a quarter to five in the morning!

A taxi driver stands there, looking expectant at me and I appear, perhaps, just a little startled. The car wasn't due for another hour. But there's coffee on tap, 24-hour news on the TV, and with his early arrival we were able to beat the rush up to Heathrow and check in before today's pre-Christmas throng.

Whenever you perform a service for a new client, perform it as if it's an interview for a long series of jobs. And in spite of the early arrival, this airport transport firm has impressed. Good response to email, prompt follow-up on a couple of questions that weren't covered in the price list and FAQ, and a painless Paypal invoice - everything was set. Do they get any more business from us? Yes, they do; they know already of the return journey when we finish this trip, but what they don't realise is our changing business plans.

For years, we've offered to pick up students from Bristol Airport before courses and deliver them back there at the end. But with plans such as Well House Manor coming on board next year, we'll be stretched to the limit. We're great believers in having people do what they enjoying doing and what they're expert at and we're not - really - expert drivers with full knowledge of the back roads. G****y, on a course at the end of November will tell you of a serious traffic jam that had him only JUST in time for his flight. No - let's pass this one on to the professionals and I'll use the two hours I've saved to write and improve the Hotel Room Booking system, or to improve the notes on MySQL replication.

Oh - I should give them a direct plug, shouldn't I? They's Airport Specialist Cars on 01225 764141
(written 2005-12-23 13:00:43)

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G101 - Well House Consultants - Getting to and from Melksham

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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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