"Do you answer questions from ANYONE on your Opentalk forum, or just from people you've trained" ... Asked by a delegate on last Friday's MySQL course.

I answer good questions from anyone. Questions from people who've been on courses tend to be excellent questions - on topic, not easily resolved by a quick look at regular reference material, and written in a language that's common to me and the questioner (the Queen's English). Questions asked by people who've not been on courses, on the other hand, tend to be fuzzier and sometimes hard to understand and sometimes I get the feeling that the questioner hasn't bothered to think that someone's giving his time up for free to answer.

You'll notice I've used the word "tend" there and it IS just that - a tendency. It's actually quite rare for a past trainee to ask a poor question / ask poorly which rather goes to show that people leave our course with a knowledge to thing and understand the subject that we've covered even if we can't possibly have answered every question they have within the handful of days they were with us. And any question of this type from someone I know can quickly by clarified / improved with an email.

I'll try to help people I don't know who ask poor questions too - but often this will be a little frustrating and these days I give up quite quickly; sorry, but I'm not going to plug through 200 lines of source code because you've reported "does not work" and not even told us what the error message is. Nor am I going to provide a complete "correspondence course" on PHP via the forum and a series of question and answers over a long period; it's simply not the best way to learn the whole subject and the questioner should really go on a course - if Melksham's not convenient, there are other courses in far flung corners of the world ...

4th December ...Adding on to here ... if people are gracious enough to "give back" - for example to follow up with "yes that worked" or "that didn't work because ..." then I've got all the time in the world for them; they're giving back to me and to the forum, helping us build up an ongoing resource that others will find (and find useful too) when they do a Google search.

If I spend a long time crafting an answer and I get nothing back - then am I going to be so keen to help that same person in the future? It really doesn't need to be much to complete a thread or a correspondence but I'll admit to being just slightly shocked at the rudeness of the guy from New Zealand who wants to set himself up as a python trainer, and the woman from Iowa who's so busy selling hosting enough for three pages at $299 a year that she hasn't the time to even say "Thanks" let alone help me complete the story her thread started to weave.
(written 2005-12-03, updated 2006-06-09)

 Z100 - Daily life
  [19] interesting products and subjects - (2004-08-19)
  [20] Not two the same - (2004-08-20)
  [26] Matching Cat - (2004-08-24)
  [110] Friday, busy week! - (2004-11-05)
  [149] Fish stocks - (2004-12-12)
  [206] Fox and Python - (2005-02-08)
  [228] Beard Justification - (2005-02-26)
  [232] Diverse activities - (2005-03-01)
  [238] Difficulties with a trolley - (2005-03-07)
  [271] Different course every day - (2005-04-07)
  [283] Natural or man-made? - (2005-04-18)
  [307] Farming yesterday - (2005-05-10)
  [330] An O level comes in handy - (2005-05-30)
  [363] Greetings from Edinburgh - (2005-06-29)
  [446] Up early - (2005-09-16)
  [455] A Stengthening day - (2005-10-04)
  [473] Looking different in town - (2005-10-22)
  [474] Vintage Bus Day - (2005-10-23)
  [580] What to do with milk - (2006-01-28)
  [584] Loosing breath with Gerald - (2006-01-31)
  [605] Design your day with a walk - (2006-02-13)
  [612] Coming or going? - (2006-02-18)
  [613] Greetings from Dublin - (2006-02-20)
  [623] Behind every face is a person and a story - (2006-02-25)
  [635] Odd one out. - (2006-03-06)
  [645] Lost Camel - (2006-03-14)
  [654] Making use of disabled facilities - (2006-03-22)
  [655] Can some food be TOO different? - (2006-03-23)
  [692] Healthier eating - (2006-04-20)
  [698] Catch up weekend - (2006-04-24)
  [706] May day away - (2006-05-01)
  [724] Helping mental health through diet, exercise and other lifestyle matters - (2006-05-18)
  [752] Over zealous police activity? - (2006-06-09)
  [777] On Crosby sands - (2006-06-25)
  [817] Working on Weekend in Wiltshire and others - (2006-07-29)
  [843] To join an organisation? - (2006-08-23)
  [882] Rocks, hard places, trains and funerals. - (2006-09-30)
  [897] Too much for the National Trust - (2006-10-18)
  [908] And so to Inverness - (2006-10-29)
  [911] Letter Home - (2006-11-01)
  [921] French Exchange - (2006-11-11)
  [978] Wellhouse Manor, Hotel, Melksham - (2006-12-10)
  [992] Enthusiastic, but .... - (2006-12-16)
  [1056] Another frantic posting! - (2007-01-30)
  [1057] Selling by phone and Skype - our policy - (2007-01-30)
  [1061] Take vehicles off the road - put all the passengers into one - (2007-02-01)
  [1100] Wondering where I have been - (2007-03-06)
  [1138] The Holiday - unlikely romantic comedy? - (2007-04-08)
  [1151] Gordon Dodge, R.I.P. - (2007-04-16)
  [1178] Ducking stool for Melksham? - (2007-05-06)
  [1189] Meet, greet and welcome - (2007-05-16)
  [1272] Behind closed doors? - (2007-07-22)
  [1303] Heading Upstate New York - (2007-08-14)
  [1429] Remembrance day - inside a church and inside the day - (2007-11-11)
  [1643] A lack of technical content - (2008-05-16)
  [1810] Middle aged subsidise young and old - (2008-09-26)
  [1953] End of Training, 2008 - (2008-12-20)
  [1979] Looking forward, in Melksham, in 2009 - (2009-01-05)
  [2000] 2000th article - Remember the background and basics - (2009-01-18)
  [2008] The Month Ahead - What is happening in Melksham - (2009-01-25)
  [2024] Carry on Training - in spite of the weather - (2009-02-03)
  [2027] Who sticks by you in the snow? - (2009-02-05)
  [2030] The final step to being British - (2009-02-07)
  [2034] Through Snow and Flood to Linux and Tomcat - (2009-02-10)
  [2064] East of Melksham Countryside - (2009-03-02)
  [2068] Playing Catchup - (2009-03-06)
  [2090] Melksham to Georgia - (2009-03-19)
  [2105] Hire Car, from Atlanta Airport - (2009-03-27)
  [2106] Learning to Twitter / what is Twitter? - (2009-03-28)
  [2118] Spring Sprung - (2009-04-05)
  [2121] Out in the Vale of Pewsey - (2009-04-07)
  [2141] Town Crier competiton - (2009-04-25)
  [2159] A long day to guess where - (2009-05-06)
  [2164] Updating my public profile - Graham Ellis - (2009-05-09)
  [2217] Enjoying the summer weather - (2009-06-04)
  [2264] Learning about others private lives - (2009-06-30)
  [2371] Quiet summer days? I think not! - (2009-08-22)
  [2401] Back Tomorrow - (2009-09-10)
  [2450] Family Gathering at 404, The Spa - (2009-10-11)
  [2580] C course inspires new teaching examples - (2010-01-16)
  [2868] A move towards the family - (2010-07-12)
  [3125] The family is defunct. Long live the family. - (2011-01-09)
  [3316] Twitter Phishing Trips ... and a great new alert service - (2011-06-04)
  [3319] Moving on - a task for the hotel staff! - (2011-06-08)
  [3463] Busy weekend of contrasts. - (2011-10-03)
  [3553] Changes to morning routines - (2011-12-16)
  [3743] Sunday - no longer a day of rest - (2012-05-28)
  [4222] Five lessons learned or re-learned on my travels - (2013-12-15)

G903 - Well House Consultants - Running and moderating forums and social media sites
  [22] Falling out over the silliest things - (2004-08-21)
  [29] Silence is Golden - (2004-08-26)
  [115] Expiration dates or times on web pages - (2004-11-12)
  [130] Spelling and grammar - (2004-11-25)
  [204] The confidence to allow public comments - (2005-02-06)
  [231] Feedback as lifeblood - (2005-02-28)
  [248] Use me, but use me effectively - (2005-03-16)
  [424] How not to run a forum - (2005-08-24)
  [651] Please Register with Opentalk - but just once! - (2006-03-19)
  [806] Check your user is human. Have him retype a word in a graphic - (2006-07-17)
  [828] Freedom of speech and freedom to post - (2006-08-10)
  [841] Forum help - a push in the right direction - (2006-08-21)
  [919] Freedom for X is denial of privacy for Y - (2006-11-09)
  [923] Why shouldn't I spam? - (2006-11-13)
  [948] Running an on line campaign - (2006-11-27)
  [1088] Why use BBC code not HTML? - (2007-02-21)
  [1190] Save the Forum - A regular clean sweep - (2007-05-17)
  [1362] No Thank You - (2007-09-23)
  [1472] The Horse goes on and on - (2007-12-15)
  [1485] Copyright and theft of images, bandwidth and members. - (2007-12-26)
  [1523] Ive just received an email from myself. Should I be worried? - (2008-01-29)
  [1532] Comment spam blocked. Please comment via Forums - (2008-02-05)
  [1539] A forum is not always the best vehicle - (2008-02-14)
  [1563] Guidlines for posting on a forum - (2008-03-04)
  [1569] I dont care - goodbye - (2008-03-09)
  [1578] Please don't shout at me! - (2008-03-16)
  [1595] First Great Western Weekend - (2008-03-30)
  [1678] Software - changes and delays. But courses must run on time! - (2008-06-15)
  [1759] While the world sleeps ... - (2008-08-19)
  [1923] Making it all worthwhile - (2008-12-04)
  [1972] Pettifog and forum boards away from public view - (2009-01-03)
  [2103] Ask the Tutor - Open Source forum - (2009-03-25)
  [2116] Why do we delay new forum members through authorisation? - (2009-04-03)
  [2156] Stopping forum spam - control of the signup process - (2009-05-04)
  [2162] Admins thoughts on banning a member from a forum - (2009-05-09)
  [2177] Preventing forum spam - checks at sign up - (2009-05-12)
  [2254] Forum membership - a privilege not a right - (2009-06-22)
  [2386] Computing under the influence of alcohol - (2009-08-29)
  [2526] A reluctance to move from old shoes to new - (2009-12-05)
  [2527] Flying tonight - (2009-12-05)
  [2569] How to run a successful online poll / petition / survey / consultation - (2010-01-10)
  [2781] The 500 pound question to get you started - (2010-05-26)
  [2820] Netiquette for forum newcomers - (2010-06-20)
  [3479] Practical Extraction and Reporting - using Python and Extreme Programming - (2011-10-14)
  [3910] Identifying your real customers and keeping them well informed fast - (2012-11-02)
  [4017] Acceptable User Policy / vexatious interacter - (2013-02-24)
  [4025] Backups, Codebase, Strategy and more - dealing with forum incidents - (2013-03-03)
  [4065] Handling requests to a forum - the background process - (2013-04-17)
  [4234] Change to Libel and Defamation laws from 1st January 2014 - (2013-12-31)
  [4239] Facebook marketing - early experiences - (2014-01-19)
  [4283] Can a legitimate forum post become illegal a year later? - (2014-07-11)
  [4307] Identifying and clearing denial of service attacks on your Apache server - (2014-09-27)
  [4315] Welcoming genuine forum posters quickly - but turning away off topic advertisers - (2014-11-16)
  [4403] The unbalanced relationship between customer and provider - (2015-01-21)
  [4492] Almost so wrong, but perhaps it's right for some? - (2015-05-11)

G305 - Well House Consultants - Post Course support
  [136] Please tell us - (2004-12-01)
  [199] Post course support - part of the service - (2005-02-02)
  [244] Getting your examples, my examples and the data files after your course - (2005-03-13)
  [293] Course follow-ups - (2005-04-27)
  [327] How far should our support go - (2005-05-28)
  [336] Targetted Advertising - (2005-06-05)
  [389] Tough Love - (2005-07-25)
  [509] Snippets from Geekmas - (2005-11-28)
  [569] Instructions for bright people - (2006-01-19)
  [609] Been on a course, but still not got it? - (2006-02-16)
  [1245] Ensuring that our tutor answers YOUR questions - (2007-06-25)
  [1874] Is it worth it? - (2008-11-07)
  [2102] What do people think of our Apache httpd / Tomcat course? - (2009-03-24)
  [2732] Asking about Jesus - (2010-04-20)
  [3045] After Course Resources - do we publish sample answers. Example from Java Exceptions module. - (2010-11-13)
  [3391] For programmers who use Internet Explorer as their browser - (2011-08-13)
  [3419] Data that we use during our training courses, and other training resources - (2011-09-04)
  [3701] Refresh and Revision training class days - Perl / PHP / Python / Lua / Ruby / Tcl / C / C++ - (2012-04-19)
  [3770] Sample answers to training course exercises - available on our web site - (2012-06-21)
  [4588] What teach you in a week stays with you for a decade - (2015-11-29)

Back to MySQL - an FAQ

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Three life changing comments
New Road
Passport office - a much improved system
An occasional chance, and reducing data to manageable levels
Open source questions? Anyone can ask.
MySQL - an FAQ
Crazy Day-sies
MySQL - JOIN or WHERE to link tables correctly?
Exciting futures - the Well House Manor project
Domain Forwarding - 2 ways of doing it