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| For 2023 (and 2024 ...) - we are now fully retired from IT training. We have made many, many friends over 25 years of teaching about Python, Tcl, Perl, PHP, Lua, Java, C and C++ - and MySQL, Linux and Solaris/SunOS too. Our training notes are now very much out of date, but due to upward compatability most of our examples remain operational and even relevant ad you are welcome to make us if them "as seen" and at your own risk. Lisa and I (Graham) now live in what was our training centre in Melksham - happy to meet with former delegates here - but do check ahead before coming round. We are far from inactive - rather, enjoying the times that we are retired but still healthy enough in mind and body to be active! I am also active in many other area and still look after a lot of web sites - you can find an index ((here)) |
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Upgrade!
Is it ... a) A piece of pure luck or b) Something about my looks / manner or c) A very clever database app that lead me to be upgraded when I check in to the Radisson in Glasgow last night?  The Radisson is a modern hotel in the heart of Glasgow - just a couple of streets from where I'm running an Apache httpd and Tomcat course. A little up market from my norm, but convenient for the location, and heck why not for one night? But, yes I was suprised to be upgraded and found myself wondering "why". I'm going to put it down to a trained checkin operator, seeing a business credit card offered and finding from the database that I had never stayed with the chain before.Link - Pictures of Glasgow Link - Apache hpptd and Tomcat courses (written 2005-09-09, updated 2006-06-05) Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles G501 - Well House Consultants - Customer Service[72] On Customer Service - (2004-10-03) [91] On line every 24 hours - (2004-10-17) [126] Feedback shows the tip of an iceberg - (2004-11-22) [150] Confession - (2004-12-13) [189] Tuesdays and Fridays - (2005-01-25) [195] Customer service - examples to warn us - (2005-01-30) [233] Giving customers best value - (2005-03-02) [265] Business practise, 2005 style - (2005-04-03) [327] How far should our support go - (2005-05-28) [350] Want to be one better - (2005-06-17) [393] Trainer answers phone - (2005-07-28) [482] Different ways of selling - (2005-11-01) [552] Keeping Customers Informed - (2006-01-02) [566] May all your screw-ups be big ones - (2006-01-16) [569] Instructions for bright people - (2006-01-19) [609] Been on a course, but still not got it? - (2006-02-16) [621] And the staff put the icing on the cake - (2006-02-23) [628] Active Learning - (2006-02-28) [650] A person of few words - (2006-03-18) [717] A customer service company - (2006-05-11) [725] Better communication - (2006-05-19) [841] Forum help - a push in the right direction - (2006-08-21) [852] Eventful evening - a lesson in looking after contacts - (2006-09-02) [944] Just ******* Google it - (2006-11-25) [961] Products that our customers want more of - (2006-12-03) [966] CSL, KISS and RTFM - (2006-12-05) [1007] Friends and family - (2006-12-25) [1046] Bounce, bounce, bounce - (2007-01-20) [1262] Keep in touch with PHP, Perl, Python and old friends too - (2007-07-09) [1319] Customer feedback - lifeblood of a business - (2007-08-25) [1434] Market survey - to learn, to prove a point, or to sell your product? - (2007-11-17) [1446] An answer to a student asking 'Help' - (2007-11-27) [1516] Pictures you can use - for free - from our library - (2008-01-23) [1606] Sheep Shearers, Marathon Runners and Ocean Sailors - (2008-04-09) [1637] Providing exceptional service - and carrying on doing so. - (2008-05-09) [1835] 23:30 bookings and midnight checkins - (2008-10-12) [1985] Learning to program as a part of your job - (2009-01-10) [1991] Rules for a King - (2009-01-13) [2015] Service Excellence Awards - (2009-01-30) [2049] Why Choose Well House Consultants for your course? - (2009-02-20) [2102] What do people think of our Apache httpd / Tomcat course? - (2009-03-24) [2124] Building down expectations - (2009-04-09) [2236] Alumni - revisiting and supporting the old University - (2009-06-13) [2258] Questions I have been asked on answering the phone - (2009-06-26) [2530] Taking a knock over Santa - (2009-12-08) [2650] Getting a phone line changed ... - (2010-02-25) [2880] Getting in touch - Please allow me to see you when you are online - (2010-07-21) [2961] Initial handling of phone calls and walk in visitors - (2010-09-19) [3073] Customer Service - the boundary - (2010-11-27) [3103] Thank you - and Happy Christmas - (2010-12-24) [3271] The importance of feedback - (2011-04-30) [3294] It's not just about the jam in the sandwich - (2011-05-19) [3378] New product - ensuring that supply matches demand - (2011-08-03) [3808] Can you put names to faces? - (2012-07-19) [3835] The Information age - not yet truly with us? - (2012-08-12) [4077] Palty or Parliamentary? - (2013-04-30) [4078] Train works for me! - (2013-05-02) [4232] Not wanted here - hotel guests who will not be happy - (2013-12-30)
Some other Articles
Database or Progamming - which to learn first?Server side scripting of styles to suit the browser How far away is that server? Upgrade! You cant Fair system for travel and accommodation expenses Outside of the box Linking Apache httpd to Apache Tomcat Expect for Windows Through public transport connection, Chippenham to Salisbury, to cease |
4759 posts, page by page
Link to page ... 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 87, 88, 89, 90, 91, 92, 93, 94, 95, 96 at 50 posts per pageThis is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.
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