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Answering a question with a question

I have a target of giving a good answer to 90% of questions that I am asked in email within 48 hours of receiveing the question, and on a first response ... but just occasionally, we have to accept that we have to ask supplimentary questions. Here are two that have pulled my average down so far this week:

Q: As part of our GCSE ICT course we have to make E-Cards. In these E-cards we have to put photos in. As a result of this I have chosen a picture off of your website and I need permission for it to go on my coursework. Could you please reply back saying if I can/cannot use this?

A: Please tell me which photo you're interested in usingi. Most of them are © Well House Consultants and I can grant permission as described here, but a few are other people's pictures that we host, and I'll have to refer you to them for permission.

Q: I would like to attend C++, C#, Java courses at your training center. Could You please provide me with the necessary information regarding the mentioned courses?

A: We run a whole series of different C and C++ and Java courses ... but I need to know a little bit more before I can send you information about the right course. To start with, can you tell me if you have ever programmed before, and if so in what language ...
(written 2009-04-01, updated 2012-11-04)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
Z900 - The rest
  [4516] Looking ahead on the blog - (2015-09-25)
  [4188] Extended Weekend - but not a quiet one! - (2013-10-07)
  [2807] Canal through Melksham - the options and issues - (2010-06-13)
  [905] Not proud to be British - (2006-10-26)
  [810] A bad place for security firms - (2006-07-21)
  [700] As I walked in to Oxford - (2006-04-26)
  [678] Why are maps rarely to scale? - (2006-04-10)
  [275] See 8 but buy 6. See 6 but you can buy 8. - (2005-04-10)
  [214] Futility of war? - (2005-02-13)
  [178] Calling a spade a spade - (2005-01-15)
  [169] A pleasure to train - (2005-01-05)
  [147] Recent technical articles - (2004-12-10)
  [106] Far from the sea, but close to the heart - (2004-11-01)
  [100] Life is frail - (2004-10-26)
  [97] What makes a professional photographer? - (2004-10-23)
  [60] Birth Notice - (2004-09-23)
  [21] two plus two equals seven - (2004-08-21)
  [14] London - Most expensive city?? - (2004-08-14)
  [8] How much does fuel cost for an airline flight? - (2004-08-09)


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Which Version of Java am I running?
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Why most training fails ...
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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