Hotel and training centre, Melksham, Wiltshire
High quality accommodation for course delegates, business travellers and the leisure visitor too.

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For 2023 (and 2024 ...) - we are now fully retired from IT training.
We have made many, many friends over 25 years of teaching about Python, Tcl, Perl, PHP, Lua, Java, C and C++ - and MySQL, Linux and Solaris/SunOS too. Our training notes are now very much out of date, but due to upward compatability most of our examples remain operational and even relevant ad you are welcome to make us if them "as seen" and at your own risk.

Lisa and I (Graham) now live in what was our training centre in Melksham - happy to meet with former delegates here - but do check ahead before coming round. We are far from inactive - rather, enjoying the times that we are retired but still healthy enough in mind and body to be active!

I am also active in many other area and still look after a lot of web sites - you can find an index ((here))
Holes in on line information

"You can find anything on the web". Not quite. There are a few occasions when a search for a startlingly simple piece of informatiion still draws a blank, or a number of "not quite what I was looking for" responses.

We run a customer facility here, and we have a lady who comes in and cleans. Between times, additional wiping around and cleaning is done by the (growing) staff. Wipe cloths come from our supplier in four packets of four standard colours (red blue green and yellow) so that, it is said "each colour can be used for a different area / job". But what's the standard colour for what job?. Easy question? Not a chance ... the best I came up with on a web search was a 40 page .pdf document discussing possible standards to be set within a health trust.

I spoke with one of our customers who's in the cleaning supplies business the other day, and he confirmed what I suspected - that there really isn't any set down standard; he suggested that the most common useage would be:
--- red for toilet areas
--- blue for general areas
--- yellow for areas involving food
and that's what we're going to adopt as our standard. Anyone want some green wipe cloths??

update - May 2006 This article was written long before we started the Well House Manor project, and we've now come up with a more formal standard:



which we'll be using at Well House Manor
(written 2005-02-05, updated 2006-06-05)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M300 - Well House Manor - Behind the scenes
  [677] Sympathetic development - (2006-04-09)
  [742] A visit from the solicitor - (2006-06-03)
  [769] King Edward VII - days of empire - (2006-06-20)
  [813] Monday Morning at Well House Consultants Melksham - (2006-07-24)
  [868] Smoking, or no - (2006-09-16)
  [897] Too much for the National Trust - (2006-10-18)
  [927] Hotel door furniture - (2006-11-15)
  [931] Before and After - Well House Manor - (2006-11-18)
  [939] Swipe cards for hotel rooms - Security issues - (2006-11-23)
  [951] What happened at Geekmas - (2006-11-28)
  [1000] One Thousand Posts and still going strong - (2006-12-18)
  [1083] Behind the scenes - (2007-02-17)
  [1105] A week is a long time in the life of a conference centre - (2007-03-10)
  [1159] It can take more that one plus one to get two. - (2007-04-22)
  [1179] Sizing sheets and other domestic issues - (2007-05-07)
  [1189] Meet, greet and welcome - (2007-05-16)
  [1285] In the army, or in civvie street? - (2007-07-31)
  [1311] What do people look for on a hotel web site? - (2007-08-20)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1369] One business, four different angles! - (2007-09-28)
  [1371] Hotel in Melksham at Christmas - (2007-09-29)
  [1441] On cancellations, rebooking, and pricing schemes - (2007-11-22)
  [1490] Software to record day to day events and keep an action list - (2007-12-31)
  [1515] Keeping staff up to date on hotel room status - (2008-01-22)
  [1520] Terms and Conditions - Hotel, England - plain English - (2008-01-26)
  [1571] Await guests in the early hours - (2008-03-12)
  [1637] Providing exceptional service - and carrying on doing so. - (2008-05-09)
  [1854] Three Seasonal Pictures - (2008-10-25)
  [1900] Table Topics - (2008-11-22)
  [1904] Ruby, Perl, Linux, MySQL - some training notes - (2008-11-23)
  [1948] Blame Culture - (2008-12-17)
  [1957] Why are cooks bad tempered? - (2008-12-22)
  [1973] Required Request - (2009-01-03)
  [1991] Rules for a King - (2009-01-13)
  [2125] We have lost a regular business guest - (2009-04-10)
  [2247] A day in the life of a hotelier - (2009-06-18)
  [2396] Easing off in our 50s? - (2009-09-06)
  [2910] Robust - testing the system - (2010-08-09)
  [2916] Testing the robustness of our hotel and training systems - holiday and sickness times - (2010-08-11)
  [2960] The Well House team - September 2010 - (2010-09-19)
  [2961] Initial handling of phone calls and walk in visitors - (2010-09-19)
  [3093] How many toilet rolls - hotel inventory and useage - (2010-12-18)
  [3743] Sunday - no longer a day of rest - (2012-05-28)
  [3844] Rooms ready for guests - each time, every time, thanks to good system design - (2012-08-20)
  [3961] Well House Staff Party - (2012-12-22)
  [4302] Sunday is never quiet at Well House Manor - (2014-09-21)
  [4365] The changing face of Christmas - (2014-12-26)


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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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