There are those businesses who will go out of their way to continue to provide a the best service they can in the inclement weather, and there are those who will abandon even their regular customers in the snow - "fair weather friends". It's been interesting to learn who falls into which group this morning!

One of our team lives in Chippenham, and has a car which sometimes plays up. But - no big deal - there's a train from Chippenham to Melksham at 06:30 which will 'do very nicely', thank you. Except that, this morning with 3 inches of snow, they decided to abandon their services via Melksham completely. And no suggestion of alternatives on their web site. So I drove in and took over the early shift.


Newspapers hadn't arrived at the local garage when I popped in on my way in to the hotel this morning (see - the roads are open for me!) ... but they went that extra mile and phoned me when they had arrived - "I thought it would still be in time for your guests" they said and we truly appreciate their thoughtfulness.


I called our regular Baguette supplier to order a delivery of lunches for today - being the last day of the course, we want to keep the lunch break down. But, alas, they have abandoned their customer base when they're most needed and aren't doing deliveries today, even though the roads were perfectly passable by lunch time


It would be easy enough for me to jump in the car and collect, but I popped round to the Spa Road garage instead, even though I had hoped to serve something slightly more upmarket that Spar wraps.
(written 2009-02-05, updated 2009-02-08)

 Z100 - Daily life
  [19] interesting products and subjects - (2004-08-19)
  [20] Not two the same - (2004-08-20)
  [26] Matching Cat - (2004-08-24)
  [110] Friday, busy week! - (2004-11-05)
  [149] Fish stocks - (2004-12-12)
  [206] Fox and Python - (2005-02-08)
  [228] Beard Justification - (2005-02-26)
  [232] Diverse activities - (2005-03-01)
  [238] Difficulties with a trolley - (2005-03-07)
  [271] Different course every day - (2005-04-07)
  [283] Natural or man-made? - (2005-04-18)
  [307] Farming yesterday - (2005-05-10)
  [330] An O level comes in handy - (2005-05-30)
  [363] Greetings from Edinburgh - (2005-06-29)
  [446] Up early - (2005-09-16)
  [455] A Stengthening day - (2005-10-04)
  [473] Looking different in town - (2005-10-22)
  [474] Vintage Bus Day - (2005-10-23)
  [516] Open source questions? Anyone can ask. - (2005-12-03)
  [580] What to do with milk - (2006-01-28)
  [584] Loosing breath with Gerald - (2006-01-31)
  [605] Design your day with a walk - (2006-02-13)
  [612] Coming or going? - (2006-02-18)
  [613] Greetings from Dublin - (2006-02-20)
  [623] Behind every face is a person and a story - (2006-02-25)
  [635] Odd one out. - (2006-03-06)
  [645] Lost Camel - (2006-03-14)
  [654] Making use of disabled facilities - (2006-03-22)
  [655] Can some food be TOO different? - (2006-03-23)
  [692] Healthier eating - (2006-04-20)
  [698] Catch up weekend - (2006-04-24)
  [706] May day away - (2006-05-01)
  [724] Helping mental health through diet, exercise and other lifestyle matters - (2006-05-18)
  [752] Over zealous police activity? - (2006-06-09)
  [777] On Crosby sands - (2006-06-25)
  [817] Working on Weekend in Wiltshire and others - (2006-07-29)
  [843] To join an organisation? - (2006-08-23)
  [882] Rocks, hard places, trains and funerals. - (2006-09-30)
  [897] Too much for the National Trust - (2006-10-18)
  [908] And so to Inverness - (2006-10-29)
  [911] Letter Home - (2006-11-01)
  [921] French Exchange - (2006-11-11)
  [978] Wellhouse Manor, Hotel, Melksham - (2006-12-10)
  [992] Enthusiastic, but .... - (2006-12-16)
  [1056] Another frantic posting! - (2007-01-30)
  [1057] Selling by phone and Skype - our policy - (2007-01-30)
  [1061] Take vehicles off the road - put all the passengers into one - (2007-02-01)
  [1100] Wondering where I have been - (2007-03-06)
  [1138] The Holiday - unlikely romantic comedy? - (2007-04-08)
  [1151] Gordon Dodge, R.I.P. - (2007-04-16)
  [1178] Ducking stool for Melksham? - (2007-05-06)
  [1189] Meet, greet and welcome - (2007-05-16)
  [1272] Behind closed doors? - (2007-07-22)
  [1303] Heading Upstate New York - (2007-08-14)
  [1429] Remembrance day - inside a church and inside the day - (2007-11-11)
  [1643] A lack of technical content - (2008-05-16)
  [1810] Middle aged subsidise young and old - (2008-09-26)
  [1953] End of Training, 2008 - (2008-12-20)
  [1979] Looking forward, in Melksham, in 2009 - (2009-01-05)
  [2000] 2000th article - Remember the background and basics - (2009-01-18)
  [2008] The Month Ahead - What is happening in Melksham - (2009-01-25)
  [2024] Carry on Training - in spite of the weather - (2009-02-03)
  [2030] The final step to being British - (2009-02-07)
  [2034] Through Snow and Flood to Linux and Tomcat - (2009-02-10)
  [2064] East of Melksham Countryside - (2009-03-02)
  [2068] Playing Catchup - (2009-03-06)
  [2090] Melksham to Georgia - (2009-03-19)
  [2105] Hire Car, from Atlanta Airport - (2009-03-27)
  [2106] Learning to Twitter / what is Twitter? - (2009-03-28)
  [2118] Spring Sprung - (2009-04-05)
  [2121] Out in the Vale of Pewsey - (2009-04-07)
  [2141] Town Crier competiton - (2009-04-25)
  [2159] A long day to guess where - (2009-05-06)
  [2164] Updating my public profile - Graham Ellis - (2009-05-09)
  [2217] Enjoying the summer weather - (2009-06-04)
  [2264] Learning about others private lives - (2009-06-30)
  [2371] Quiet summer days? I think not! - (2009-08-22)
  [2401] Back Tomorrow - (2009-09-10)
  [2450] Family Gathering at 404, The Spa - (2009-10-11)
  [2580] C course inspires new teaching examples - (2010-01-16)
  [2868] A move towards the family - (2010-07-12)
  [3125] The family is defunct. Long live the family. - (2011-01-09)
  [3316] Twitter Phishing Trips ... and a great new alert service - (2011-06-04)
  [3319] Moving on - a task for the hotel staff! - (2011-06-08)
  [3463] Busy weekend of contrasts. - (2011-10-03)
  [3553] Changes to morning routines - (2011-12-16)
  [3743] Sunday - no longer a day of rest - (2012-05-28)
  [4222] Five lessons learned or re-learned on my travels - (2013-12-15)

M301 - The Well House Manor team
  [849] Staff Meeting - (2006-08-30)
  [895] Welcome, Martin - (2006-10-16)
  [972] Both one team and two - (2006-12-08)
  [1002] Meet the neighbours - (2006-12-20)
  [1065] Graham Ellis - an Introduction - (2007-02-05)
  [1083] Behind the scenes - (2007-02-17)
  [1324] Well House Manor appoints a General Manager - (2007-08-28)
  [1580] Congratulations, Martin and Marta - (2008-03-17)
  [1585] Well House Consultants / Manor - Staff - (2008-03-21)
  [1805] Carlisle High School - Class of 1973 Reunion - (2008-09-21)
  [1839] Job application - (2008-10-13)
  [1927] Team changes at Well House - looking forward - (2008-12-06)
  [2021] Short health and safety course - (2009-02-02)
  [2037] The Interview and The Lift - (2009-02-12)
  [2924] Job applicants - wondering why they apply - (2010-08-16)
  [2938] An opportunity to join our team! - (2010-08-28)
  [2946] Level playing fields, job vacancies, lemons and peaches - (2010-09-05)
  [2952] Concluding the interview process - (2010-09-10)
  [3201] A change to the Well House team - thank you and good luck, Chris - (2011-03-14)
  [3312] Are you cheerful, reliable and available on Saturday mornings? - (2011-05-30)
  [3425] Our National Autograss Champion, from Melksham - (2011-09-08)
  [3871] On getting noticed for the right reasons when you ask about job availability - (2012-09-26)
  [3988] Three cheers for the staff at Well House Manor - (2013-01-24)
  [4004] Annual Accounts - a big job for a small business - (2013-02-15)
  [4227] Happy Christmas from the Well House Manor team - (2013-12-25)

M106 - Well House Manor - We suggest these local businesses
  [315] Supporting local business - (2005-05-18)
  [851] Emergency First Aid Training - (2006-09-01)
  [894] Where quality costs less - (2006-10-15)
  [1085] Lawrence Webb's Melksham Taxi service - (2007-02-18)
  [1208] Meet other local businesses in Melksham - (2007-05-28)
  [1223] Asda opening large new store in Melksham - (2007-06-08)
  [1250] Business speed networking - a place tonight! - (2007-06-28)
  [1253] Key new contacts - (2007-06-30)
  [1257] Data cabling (Cat 5e), Melksham, Wiltshire - (2007-07-04)
  [1394] Business to Business Networking - North and West Wilts / Melksham - (2007-10-17)
  [1559] Calling on Melksham / Trowbridge / Devizes / Chippenham businesses - (2008-02-29)
  [1655] A date for your diary - 16th July 2008 - (2008-05-27)
  [1883] Spa Road Garage and Convenience Store, Melksham - (2008-11-14)
  [1894] Shopping in Melksham - (2008-11-19)
  [2591] Melksham Hotel, B and B or business accommodation? - (2010-01-20)
  [2793] They do weddings, we do courses. - (2010-06-04)
  [3337] Home Grown Pigs, near Melksham Station - (2011-06-26)
  [3597] Niche businesses in Melksham. From glass painting to Tcl and Lua courses. - (2012-01-29)
  [4019] Coffee Shop in Melksham - (2013-02-24)
  [4254] Where is Melksham Market? In the Market Place, every Tuesday - (2014-04-02)
  [4327] Good, stable, reliable local businesses - (2014-11-23)

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