The first "business" email I received this year was a threat - "We advise you to remove the following information from your website with immediate effect or we will take legal action". I was fascinated to get such an email even on a public holiday.

I'm careful - very careful - what I post here, elsewhere on this site, and on the web as a whole. But if I consider that something's poor value, I'll say so. If I feel that something's a scam, I'll say so. If I feel that people need warning about the downside of something, I'll post that warning here, but also encourage people to discuss the upside if they wish.

In this particular event, I did modify the page concerned as one particular sentence (critically quoted from the complainant's own web site) has caused offense, and I was able to leave the gist of my story in place; two days later, he wrote and thanked me for my co-operation. And yesterday, I received an unsolicited email thanking me for my information page. I seem to have acheived the impossible and kept both sides happy.

Links ...
Our Page and their page

(written 2005-01-15 16:35:03)

Commentator

says ...

Graham:

"All publicity is good publicity". Umm. Am I unwittingly providing these people with publicity that I don't want to be? Just to clarify - here's a paraphrase of some of the text I've just written in answer to an email: I'm very much against 070 numbers because of the very high cost involved for the caller. If you have a look at some of the links on our web page, you'll see that we call them only in exceptional circumstances. They're an excellent idea for you if you want your callers to be really upset with you when they get their phone bills. Some of the publicity selling these services claims that people won't call international numbers from within the UK because of the high cost ... then it proceeds to suggest a system that's even more expensive. Example - to call the USA from a UK land line. "Good" deals - 3p per minute; BT - depends on your tariff, but say 10p to 20p per minute. An 0704 (I think) number that I saw yesterday - 50p per minute. If you're looking for information about these numbers, I suggest you look at / deal with one of the companies who provide the service; in this instance, our web site is providing a warning of the downs as well as the ups. Asking me about them is rather like asking a policeman for the best advise on how to break into a house. (comment added 2005-01-16 03:52:43)

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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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