Hotel and training centre, Melksham, Wiltshire
High quality accommodation for course delegates, business travellers and the leisure visitor too.

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For 2021 - online Python 3 training - see ((here)).

Our plans were to retire in summer 2020 and see the world, but Coronavirus has lead us into a lot of lockdown programming in Python 3 and PHP 7.
We can now offer tailored online training - small groups, real tutors - works really well for groups of 4 to 14 delegates. Anywhere in the world; course language English.

Please ask about private 'maintenance' training for Python 2, Tcl, Perl, PHP, Lua, etc.
Just one thing let the service down - but that is my memory

A good, lively bustling breakfast room at the Premier Inn in Nottingham this morning. I admire Duncan's introduction and interaction with customers - noting that he took special care to go back and look after a gentleman who was on his known, clearly new to the culture, and could (and did) benefit from an extra little bit of TLC. The croissants were fresh, there was plenty of coffee on tap, and a kitchen order was taken well - not smartly, but in reasonable time.

And I waited.

Breakfasts came out and staff appeared comfortably busy but, looking around, a lot of unserved tables. Emma came around to clear some plates, and - unusually for me - I asked if breakfast would be with me soon; she scurried off into the kitchen and came back to say that they cook it fresh, and I was now top of the stack. When I inquired if it generally took as long, she admitted that had a rush at in the kitchen, and one one chef instead of the two booked.

Top of the stack I may have been, but several other brekkies came out before mine, eventually, appeared while I hot steadily more antsy, and when I did get it, I felt cheated that I really didn't have the proper time to enjoy it.

Time can be of the essence in the morning, and the best of service and the best of intents ruined by just one slip up such as this timing. And I wasn't being awkward - I had a train to catch, and phoning up the station and asking them to hold the train for me was NOT an option.
(written 2008-01-31, updated 2008-02-02)

 
Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles
M401 - Well House Manor - Seeing how others do it
  [17] Differing tastes - (2004-08-17)
  [514] Crazy Day-sies - (2005-12-02)
  [619] If its Sunday, it must be the Norland - (2006-02-23)
  [693] The on line booking experience - (2006-04-21)
  [699] Extremes costs of getting on line - (2006-04-25)
  [714] Room for Octopuses - (2006-05-08)
  [736] New Tape Librarian - (2006-05-28)
  [966] CSL, KISS and RTFM - (2006-12-05)
  [1011] Well House Manor and Beechfield House, Hotels, Melksham - (2006-12-29)
  [1026] The Wheatsheaf 2, The Bell 0 - (2007-01-09)
  [1091] The Psyche is all wrong. - (2007-02-24)
  [1205] Arrival and Departure experiences - another hotel - (2007-05-26)
  [1287] Work and play at Well House Manor - Football and Shell Shortcuts - (2007-08-02)
  [1301] Plastic or China - (2007-08-12)
  [1333] Kasteel Elsloo - Michelin rated hotel. - (2007-09-05)
  [1347] Wireless Internet Access at hotels - an update and some pitfalls - (2007-09-12)
  [1354] Match the Bedroom to the Hotel - (2007-09-17)
  [1356] Crystal Ball - How long do I need to be online? - (2007-09-18)
  [1374] Maidenhead Coffee Challenge - (2007-10-02)
  [1406] Away or home - which do I prefer? - (2007-10-25)
  [1413] The little gestures that can really count - (2007-10-27)
  [1454] From Sunday to Monday, from Melksham to the Balkans - (2007-12-03)
  [1458] The wrong way to put up prices - (2007-12-05)
  [1547] New bathing idea for hotels from Hotelympia - (2008-02-20)
  [1597] Comparing hotels - as a guest and from the proprietors view - (2008-04-01)
  [1672] The Composting Cone Challenge - (2008-06-10)
  [1758] Lindors Hotel, near St. Briavels, Wye Valley - (2008-08-18)
  [1915] Quietly putting prices up - (2008-12-02)
  [2007] Launch of Melksham Food and Drink Festival - (2009-01-24)
  [2105] Hire Car, from Atlanta Airport - (2009-03-27)
  [2127] Call in the professionals! - (2009-04-12)
  [2308] A new place in pictures - (2009-07-28)
  [2311] Floor to ceiling - (2009-07-30)
  [2413] Sanity checking the price, and selling up to increase income - (2009-09-21)
  [2441] Not your cup of tea? - (2009-10-08)
  [2502] Monday night, Tuesday night - (2009-11-13)
  [2885] Twenty Questions - (2010-07-24)
  [2911] Feeding the Grockles - (2010-08-09)
  [3054] Longhope Hotel - (2010-11-16)
  [3333] Honesty and a friendly welcome goes a long way - (2011-06-25)
  [3368] Well House Manor hotel, Melksham - recommended to you by our customers - (2011-07-23)
  [3754] Eyes Wide Open - (2012-06-06)
  [3776] Some traps it's so easy to fall into in designing your web site - (2012-06-23)
  [3794] Should hotel staff sit on the toilet in the customer bedrooms? - (2012-07-02)
  [3900] The Xxxxx Guest House in Xxxxxxxxxxx - my stay reviewed - (2012-10-20)
  [3963] National TV - Melksham - 9th January 2013, Pre-alert. - (2012-12-27)
  [3970] Comparing four VERY different places to stay - (2013-01-11)
  [3975] Being an amateur hotel inspector helps me run a professional hotel - (2013-01-14)
  [4058] The highs and lows of customer service - Cheltenham - (2013-04-03)
  [4081] Pushing down the advertised price, pushing up the total price charged. - (2013-05-08)
  [4091] A reminder of why we opened Well House Manor for our customers - (2013-05-17)
  [4093] More things to make sure that we do NOT do ... - (2013-05-18)
  [4109] What might you find at a tiny bed and breakfast? - (2013-06-03)
  [4177] Setting and publishing your hours to suit your customer base - (2013-09-18)
  [4245] It always happens to me when I'm in Borehamwood! - (2014-03-06)
  [4255] Making a personal gain from a more expensive business hotel stay - (2014-04-02)
  [4321] Are administration / review charges on hotel guests acceptable? - (2014-11-20)
  [4348] Taking my life in my hands in Swansea - (2014-12-11)
  [4373] A long and disappointing evening - (2014-12-30)
  [4443] Seventh stay away this year - and it's still only February! - (2015-02-25)


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Carers at work - court case changes
Some other Articles
Tcl - learning how to use namespaces, packages and libraries together
Object Oriented Tcl
Selecting file names in a shell - one word or another
Carers at work - court case changes
Just one thing let the service down - but that is my memory
Nottingham - just text!
Ive just received an email from myself. Should I be worried?
Paging Martin Noke, who petitions for more trains from Trowbridge to Swindon
Evening drive across the roof of Wiltshire
Terms and Conditions - Hotel, England - plain English
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This is a page archived from The Horse's Mouth at http://www.wellho.net/horse/ - the diary and writings of Graham Ellis. Every attempt was made to provide current information at the time the page was written, but things do move forward in our business - new software releases, price changes, new techniques. Please check back via our main site for current courses, prices, versions, etc - any mention of a price in "The Horse's Mouth" cannot be taken as an offer to supply at that price.

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