Behind every successful course, conference or hotel stay there's a team of people working to make it that success. Here's a few pictures of our "behind the scenes" team.


Christine prepares to serve for a day conference.


Martin prepares the "Wilts" - our larger conference room - before the start of an event.


Lisa looks after marketing materials, bookings, postage, invoicing and much more from her office at our HQ building just up the road


Leah and Lisa at a marketing even in Swindon. We're great believers in supporting community events and wherever possible work with local suppliers and contractors.


And the result? A training course that's enjoyed by all as well as being educational, and customers leaving with the words that they'll recommend us to friends and colleagues.
(written 2007-02-17)

 M301 - The Well House Manor team
  [849] Staff Meeting - (2006-08-30)
  [895] Welcome, Martin - (2006-10-16)
  [972] Both one team and two - (2006-12-08)
  [1002] Meet the neighbours - (2006-12-20)
  [1065] Graham Ellis - an Introduction - (2007-02-05)
  [1324] Well House Manor appoints a General Manager - (2007-08-28)
  [1580] Congratulations, Martin and Marta - (2008-03-17)
  [1585] Well House Consultants / Manor - Staff - (2008-03-21)
  [1805] Carlisle High School - Class of 1973 Reunion - (2008-09-21)
  [1839] Job application - (2008-10-13)
  [1927] Team changes at Well House - looking forward - (2008-12-06)
  [2021] Short health and safety course - (2009-02-02)
  [2027] Who sticks by you in the snow? - (2009-02-05)
  [2037] The Interview and The Lift - (2009-02-12)
  [2924] Job applicants - wondering why they apply - (2010-08-16)
  [2938] An opportunity to join our team! - (2010-08-28)
  [2946] Level playing fields, job vacancies, lemons and peaches - (2010-09-05)
  [2952] Concluding the interview process - (2010-09-10)
  [3201] A change to the Well House team - thank you and good luck, Chris - (2011-03-14)
  [3312] Are you cheerful, reliable and available on Saturday mornings? - (2011-05-30)
  [3425] Our National Autograss Champion, from Melksham - (2011-09-08)
  [3871] On getting noticed for the right reasons when you ask about job availability - (2012-09-26)
  [3988] Three cheers for the staff at Well House Manor - (2013-01-24)
  [4004] Annual Accounts - a big job for a small business - (2013-02-15)
  [4227] Happy Christmas from the Well House Manor team - (2013-12-25)

M300 - Well House Manor - Behind the scenes
  [203] Holes in on line information - (2005-02-05)
  [677] Sympathetic development - (2006-04-09)
  [742] A visit from the solicitor - (2006-06-03)
  [769] King Edward VII - days of empire - (2006-06-20)
  [813] Monday Morning at Well House Consultants Melksham - (2006-07-24)
  [868] Smoking, or no - (2006-09-16)
  [897] Too much for the National Trust - (2006-10-18)
  [927] Hotel door furniture - (2006-11-15)
  [931] Before and After - Well House Manor - (2006-11-18)
  [939] Swipe cards for hotel rooms - Security issues - (2006-11-23)
  [951] What happened at Geekmas - (2006-11-28)
  [1000] One Thousand Posts and still going strong - (2006-12-18)
  [1105] A week is a long time in the life of a conference centre - (2007-03-10)
  [1159] It can take more that one plus one to get two. - (2007-04-22)
  [1179] Sizing sheets and other domestic issues - (2007-05-07)
  [1189] Meet, greet and welcome - (2007-05-16)
  [1285] In the army, or in civvie street? - (2007-07-31)
  [1311] What do people look for on a hotel web site? - (2007-08-20)
  [1319] Customer feedback - lifeblood of a business - (2007-08-25)
  [1369] One business, four different angles! - (2007-09-28)
  [1371] Hotel in Melksham at Christmas - (2007-09-29)
  [1441] On cancellations, rebooking, and pricing schemes - (2007-11-22)
  [1490] Software to record day to day events and keep an action list - (2007-12-31)
  [1515] Keeping staff up to date on hotel room status - (2008-01-22)
  [1520] Terms and Conditions - Hotel, England - plain English - (2008-01-26)
  [1571] Await guests in the early hours - (2008-03-12)
  [1637] Providing exceptional service - and carrying on doing so. - (2008-05-09)
  [1854] Three Seasonal Pictures - (2008-10-25)
  [1900] Table Topics - (2008-11-22)
  [1904] Ruby, Perl, Linux, MySQL - some training notes - (2008-11-23)
  [1948] Blame Culture - (2008-12-17)
  [1957] Why are cooks bad tempered? - (2008-12-22)
  [1973] Required Request - (2009-01-03)
  [1991] Rules for a King - (2009-01-13)
  [2125] We have lost a regular business guest - (2009-04-10)
  [2247] A day in the life of a hotelier - (2009-06-18)
  [2396] Easing off in our 50s? - (2009-09-06)
  [2910] Robust - testing the system - (2010-08-09)
  [2916] Testing the robustness of our hotel and training systems - holiday and sickness times - (2010-08-11)
  [2960] The Well House team - September 2010 - (2010-09-19)
  [2961] Initial handling of phone calls and walk in visitors - (2010-09-19)
  [3093] How many toilet rolls - hotel inventory and useage - (2010-12-18)
  [3743] Sunday - no longer a day of rest - (2012-05-28)
  [3844] Rooms ready for guests - each time, every time, thanks to good system design - (2012-08-20)
  [3961] Well House Staff Party - (2012-12-22)
  [4302] Sunday is never quiet at Well House Manor - (2014-09-21)
  [4365] The changing face of Christmas - (2014-12-26)

G207 - Well House Consultants - Staff
  [10] What do you look for in your IT trainer? - (2004-08-10)
  [41] A Thousand and four words - (2004-09-07)
  [88] Getting the right level of trainer - (2004-10-14)
  [168] Welcoming Leah Davies to our team - (2005-01-04)
  [185] Who am I? - (2005-01-21)
  [371] The training team that's looking out for you - (2005-07-07)
  [393] Trainer answers phone - (2005-07-28)
  [578] Woman screaming at me - (2006-01-26)
  [862] 4 weeks to go - (2006-09-11)
  [1141] A strong team broadens the professional coverage - (2007-04-10)
  [2009] The Royal Mail Receipt - (2009-01-26)
  [2044] Please Trouble me - (2009-02-16)
  [2050] Why the Pony Tail? - (2009-02-21)
  [2164] Updating my public profile - Graham Ellis - (2009-05-09)
  [2566] Excellent staff make for excellent hotel - (2010-01-07)
  [2772] Graham Ellis - Summary of Training Record - (2010-05-21)
  [2775] Declarations of interest - knowing where you stand with people - (2010-05-22)
  [2934] Not so much software training - more hotel keeping! - (2010-08-25)
  [3051] Positively reforming the system - could it be done? - (2010-11-14)
  [3103] Thank you - and Happy Christmas - (2010-12-24)
  [3212] Well House Manor - a home from home for the business and leisure guest in Melksham - (2011-03-26)
  [3311] Exhilarating day! - (2011-05-30)
  [3460] Flying Colours! - (2011-09-28)
  [3490] How not to call when job seeking ... - (2011-10-20)
  [3586] Emergency First Aid Provision at Well House Manor - part of the service - (2012-01-19)
  [4189] Who are we - Lisa, Graham, Gypsy and Billy - (2013-10-07)

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Telling a story in different ways
Injection attacks - safeguard your PHP scripts
Lawrence Webb's Melksham Taxi service
Writing terms and conditions for conferences and other events
Behind the scenes
Straight from the .jar
Customer takes over class, and I am delighted
httpd.conf or .htaccess?
Wilts and Berks - two conference / training rooms in Melksham
Wiltshire - multicultural community