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Advise on viruses

Posted by Chris_Isaac (Chris Isaac), 1 August 2003
Hi

Was hoping you I could pick your brains.  1 of our computers has become infected with a virus.  It was sent by email, we didn't have to open it, just selected it and it triggered the virus.

Is there anyway of stopping this happening?

Incidently, I have received 2 emails, suposingly from you, they had attachements so I deleted them, please let me know if you sent them intentionally.

Thanks

Chris

Posted by admin (Graham Ellis), 1 August 2003
Chris, I received an email with no text - just an enclosure, saying that it was from me and to me, but quoting your domain name deep in the headers that suggested to me that it was from you and perhaps the result of a virus infection.   I wrote you one email this morning, expressing that concern and copying the email I had received back to you, including the enclosure, to let you know that you might have a problem.  Guess you've found out  anyway  

Posted by Chris_Isaac (Chris Isaac), 1 August 2003
yes.....

also had a phone call from the IT dept of the RAC  saying we had a virus, oops....

getting it sorted as we speak.

If I blocked any message with attachments would this stop the problem of receiving the viruses?

Thanks

Chris

Posted by admin (Graham Ellis), 1 August 2003
Receiving plain text messages only would be a good approach - except that some folks insist on sending their messages in HTML ...

As we don't use a Windows operating system on the machines on which we read our mail, I'm not the best person to advise you in detail.  If you can get / use a mail client which displays plain text ONLY even if it accepts other formats, that would be good.  If you can run an incoming virus filter and keep it up to date, that would help too



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