Training, Open Source computer languages

Perl • Python • MySQL • Tcl • Ruby • C & C++ • Lua • Java • Tomcat • PHP • httpd • Linux

Search our site for:
Print friendly page
Home Accessibility Courses Diary The Mouth Forum Resources Site Map About Us Contact
This book is available in our private library for reference during training courses held at our Melksham, Wiltshire training centre.

All of our books (including "Bad Software") are also available to guests at Well House Manor during their stay.
TITLE
Bad Software
EDITION
1st
ISBN
0-471-31826-4
AUTHOR(S)
Cem Kaner, David Pels
PUBLISHER
Wiley Publishing, Inc.
PUBLISHED
1998
LEVEL(S)
1 to 3 [about levels]
Order Bad Software from amazon.com
SYNOPSIS
Avoid technological lemons and be your own consumer advocate.

Most software products are released with known defects. Misleading advertising is rampant in the industry, and few software publishers provide real warranties for their products. And as we all know, most software companies provide woefully inadequate technical support. Quite simply, consumers usually get the short end of the stick in the software industry. Not for long, if the authors of Bad Software can help it. This book pulls no punches in explaining why things are so bad, and how consumers can best stand up for themselves. The authors provide guidance on how to troubleshoot faulty software and when to call for help; exactly what to demand of software companies when defective products cost you time and money; how to ensure a replacement or refund; how best to deal with intransigent companies and their personnel; and much more. Written by industry insiders with software management, technical support management, and legal experience, this book will show you how to fight for your rights and get valuable results.

ABOUT THE AUTHOR
Total of 1 books listed out of a total of 609 books

LIBRARY NAVIGATION

• Link to Library Home Page
• Link to Author lists
• Link to further books on Learning to program

Books listed on this site are available during our courses for reference by trainees.

We have obtained permission to reproduce book cover information that is copyright of the book publisher here on this site; copyright usually remains with the publisher whom you should contact if you wish to reproduce it further. We also have further information for you if you're the author or publisher of this book.
Public Course Enquiry / Booking
Courses that run regularly at our UK training Centre.
[Schedule] - [About] - [Book]
Further Resources
Our Home Page
Public Course Diary
Private Course Diary
Accommodation in Melksham, Wiltshire
About Well House Consultants
Technical Articles
Tips and techniques
A Daily update - "The Horse's Mouth"
For information, resources, training by subject, please select a link from the top banner. Other resources are linked from the button bar.
© WELL HOUSE CONSULTANTS LTD., 2008: Well House Manor • 48 Spa Road • Melksham, Wiltshire • United Kingdom • SN12 7NY
PH: 01144 1225 708225 • FAX: 01144 1225 707126 • EMAIL: info@wellho.net • WEB: http://www.wellho.net • SKYPE: wellho