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September 16, 2006

UNABLE TO ATTEND

"Unable to Attend" - so says the notification attached to a refund cheque that I've received for a course that I had booked in May to attend in July. It's taken two months to get the refund. I felt the wording "unable to attend", whilst technically correct - was extremely cheeky. Why was I unable to attend? Because they cancelled the course that day ....

Lisa's also booked with the same company. To start this coming Tuesday, one day per week. "They'll change it at the last minute" I joked with her and, sure enough, she took a call at the end of the week to let her know that the course was starting and running a week later. As it happens, this isn't a problem, but I'll not be surprised to hear from them again next week.

Posted by gje at September 16, 2006 02:51 PM

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